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Standing Out in a Sea of Choices: The Role of Differentiators in Building a Strong Brand

As we progress up the brand framework pyramid, it’s time to discuss differentiators. An organization’s differentiators are foundational to building a brand that stands out, connects with stakeholders, and establishes a lasting presence in the community. Differentiators contribute to the value proposition, which I discussed in this week’s Content Marketing Musings. They communicate the specific

Bridging Hearts and Minds: A Strategic Approach to Persona Building in Nonprofits

This month, I’ve been discussing how nonprofits and faith-based organizations need a cohesive and credible brand to be competitive and impactful in this fast-paced world. Why? Because, building an identity as a mission-driven organization committed to addressing a specific need can strongly connect your organization with your target audience, fostering engagement from both those seeking

Let’s Talk Mission Statements: Building Brands with Heart, Purpose, and Impact in Nonprofits and Faith-Based Organizations

As you may have read here on this blog or on my Content Marketing Musings newsletter, I’ve chosen the words Open, Position, and Balance as my focus words for 2024. To me, these words represent the things I need to do this year to optimize my time, deepen my business client list, and strengthen my

Beyond the Sale: Post-Purchase Marketing for Lasting Brand Loyalty and Advocacy

Marketing efforts during the post-purchase stage to build customer loyalty and advocacy are critical for brand growth and resilience. This month, we are discussing the customer journey and how engagement marketing to a brand’s success is nurturing a potential customer through the “spiral” that the typical journey has become. One of the aspects of this

Brand Guidelines for Nonprofits

Why is Branding Important for Nonprofits? Studies show that people perceive brands the same way they perceive other people. These perceptions shade their feelings, both good and bad, towards a product or an organization. This includes nonprofits. Nonprofits should promote a positive brand identity in order to build trust and confidence in the mission. A

Uncovering the Link Between Customer Satisfaction and Engagement Marketing

As I’ve been writing about engagement marketing, I’m reminded that the focus must always be on the customer. The customer is the hero of the story and the story never ends. Great engagement marketing lasts the lifetime of that customer because customer loyalty is the ultimate goal. Engagement marketing focuses on creating meaningful interactions and

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