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A Shared Approach to Story Collection Strengthens Your Mission

When I led the marketing department at Lutheran Social Services (LSS), one of the biggest challenges wasn’t designing campaigns, segmenting donor lists, or deciding which channel to use. It was collecting real, human stories from our programs. You would think it would be the easiest part. After all, the most powerful stories lived right where

Human-Centered Nonprofit Messaging: How a Brand Framework Helps Us Speak With Clarity and Care

A recent Chronicle of Philanthropy article titled, ‘Food Insecurity’ and Other Words That Sanitize Poverty, put clear language around something I see often in nonprofit communication. It was a powerful reminder of why human-centered nonprofit messaging matters now more than ever. The article points out that we often describe very real hardship with abstract, academic

The Dos and Don’ts of Successful Nonprofit Blogging: Tips for Authentic, Impactful Storytelling

In my last post, How a Smart Blogging Strategy Can Transform Your Nonprofit, I shared why a blog is one of the most powerful storytelling tools your organization has. A consistent, mission-driven blog can boost visibility, deepen donor engagement, and build lasting trust. But strategy alone isn’t enough. How you approach blogging (what you say,

How a Smart Blogging Strategy Can Transform Your Nonprofit

Most nonprofit leaders know the power of storytelling. You’ve seen it firsthand: one moving story about a child, a family, or a community can inspire people to act. Yet too many organizations rely on only emails and social media posts to tell their stories. One of the most powerful storytelling tools is often overlooked: a

Transactional vs. Relationship Messaging: Why the Words You Choose Matter

When it comes to nonprofit or purpose-driven communications, the language you use says a lot about how you see your supporters. Are they simply donors? Or are they valued partners in your mission? Many Nonprofits Use Transactional Messaging Think about the phrases we’ve all seen: This style is clear and to the point, but it

Empathy, Creativity, and the Secret Ingredient: Brand Storytelling in Fundraising

When fundraising works, it’s not just because a donor recognized a problem. It’s because they saw themselves in the solution. The recent NonProfit PRO article “Why Empathy and Creativity Are the Keys to Raising More Money” by the legendary Claire Axelrad nails two indispensable ingredients for successful nonprofit fundraising: But I think there’s a third