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Brand Voices in Action

I’ve written a couple of blogs recently about brand voice and tone which got me thinking about some of my favorite Columbus brands that have a distinctive voice. So, I thought I’d share some examples here as an illustration of what a brand voice is and how important it can be to an overall brand.

I Promise…A Value Proposition

A promise made must be a promise kept — Aristotle We make promises every day. We promise our landlord we’ll pay rent at the end of the month. We promise our relatives we’ll visit soon. We promise our kids they can have ice cream if they eat their broccoli. We even promise ourselves a reward

Listening to the Customer

In my last blog, I talked a little bit about how your customers are your best resource for information regarding your brand and insights into how you should create or change your messaging. When you ask them the right questions, they’ll tell you all you need to know. Most companies create a brand persona for

Brand Architecture for Nonprofits

Branding may seem too “corporate” for a nonprofit but I’ve written in other posts that I don’t think that is true. Every organization has a brand. Every person has a brand. It is how your organization is perceived by the community, your donors, volunteers, clients, funders, partners, everyone. It’s your reputation. A brand is something

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